Group Concepts holds business ethics and professional development in the highest regard. The company was created on the premise of simply helping associations provide value to members and their industries without having to rely on volunteers to manage the day to day operations. We combine ingenuity with efficiency to achieve outstanding results for our clients. Though the tactics are different, the core business principles remain the same.
Members Come First
Members are the association’s greatest assets and we keep them happy. We have created a company culture around the importance of member satisfaction, inclusion and communication. This begins when the member joins and continues through his or her tenure in the association as a Board member or committee volunteer.
Partnership is Essential
We partner long term with our clients and the goal of the organization become our goals. We work with the board from the beginning to ensure that the services provided are what the organization expected upon hiring us. By creating a scope of work that is detailed we can measure our progress against the outlined goals. Continual open communication is imperative to a lasting and successful partnership.
Relevance is Key
We are committed to learning about what your members want from the association and providing those benefits. Associations often stagnate because they are unaware of how their membership has changed. From fluctuations in demographics to new learning media, your association needs to anticipate changes before members find what they are looking for elsewhere.
The Future is Bright
Group Concepts rises to the challenge of bringing new technologies, processes, and membership programs to associations. It is truly fulfilling to see organizations used to doing the same old thing embrace new modalities of service and member engagement, This allows the association to grow with their members and truly become the information, education and industry resource all associations strive to be.